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Cooperation

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Successful business is effective cooperation: internally, externally and internationally.

In addition to your specialist knowledge, a variety of social skills are necessary for building mutual trust, preventing or removing stumbling blocks and integrating existing potential.

 

We assist you in minimising potential friction by the human factor, strengthening collaboration and developing any synergies.

 

Get in touch with us if you are looking for solutions for

 

  • confident interaction in international/intercultural contexts
  • team development processes
  • training, coaching and feedback for efficient project cooperation

Internal/External

  • From a Working Group to a Successful Team

    "How does a group differ from a team?"

    "Are we really operating as a team, or do we tend to display the typical characteristics of a group?"

     

    These questions – which are posed at the beginning of a team development course – tend to ignite a lively, often fierce discussion. Unity is however always found on one point: the desire to be a strongly-performing team whose members cooperate well and work together towards the goal(s) the team has been set. This also serves to define the tasks for their common development .

    On the journey towards team development, we may cover the following possible Elements, depending how far along the road we already are:

     

    Getting the team ready for action

    • Analyzing team processes, roles and dynamics
    •  Minimizing friction, strengthening cooperation and developing synergies
    • Using areas of conflict as a springboard to further development
    • Securing sustainability

     

    Calibrating company culture

    • Describing the current conditions and any room for improvement
    • Establishing a framework for optimum performance
    • Formulating and applying values
    • Defining change processes and guiding them towards the desired outcome

     

  • Cooperating Efficiently, Building Trust and Achieving Goals

    Aims:

    • To understand the phases in internal and external collaboration and successful management through measures that promote cooperation.
    • To ensure the willingness to cooperate, coordinate and communicate efficiently within the team
    • To recognize and rectify any frictional losses at organizational and social levels at an early stage.

     

    Elements:

    • Ensuring results through information and communication
    • (Re-)viewing and evaluating interfaces in information processes
    • Moderating meetings effectively and reaching binding agreements
    • Providing targets and consistently monitoring their realization
    • Making contact – achieving motivation and commitment – reducing any tension
    • Safely guiding coordination meetings to their objects
    • Getting stake holders involved and establishing a solid foundation of trust
    • Focusing on results and success through reliability and intelligibility
    • Tools, techniques, feedback

     

  • Understanding and Being Understood

    Aims:

    • To identify and harness the effects of verbal and non-verbal communication
    • To test a variety of different communication tools and evaluate their effectiveness
    • To extend your own communicative repertoire and formulate messages that are perfectly suitable in all kinds of situations

     

    Elements:

    • Shaping information clearly in a goal-oriented and appreciative way
    • Identifying and minimizing sources of misunderstandings or tension
    • Establishing a value-based, focused culture for discussing feedback or criticism
    • Developing conflict resolution capability and strengthening trust
    • Tools, techniques, clarification support, feedback and exercises

     

  • INIKKOS®

    INIKKOS® is an interactive cross-cultural game designed to generate the best possible cooperation in multi-cultural projects.

    It enables participants to get hands-on experience of aspects of cross-cultural cooperation across all phases of a project in a scenario that is close to reality. The players are required to negotiate a joint working culture from the present range of behavior patterns and interests and reach the defined project objective on schedule in spite of all the challenges that come up.

     

    Interactively and playfully activating

    • awareness of how you see yourself, how others see you and the overall picture,
    • ability to empathize and distance yourself from roles,
    • ability to communicate and capability for solving problems
    • and put all this into practice.

     

    This generates many options for revealing typical behavior patterns, reflecting and incorporating new ideas.

    As well as for deployment in an international context, INIKKOS® is also suitable for internal settings with differing work cultures or in the context of cross-company project teams.

     

    See also:

    Förster-Krechberger, Annette (2014). INNIKKOS - Interaktives interkulturelles Kooperationsspiel (Interactive Cross-cultural Cooperation Game).
    In: Bewegtes Training - 13 Impulse für bewegte Weiterbildung und bewegende Lern-Erlebnisse. Gabal-Verlag. ISBN 978-3-7664-9931-8.

     

Multicultural

  • Acting with Cross-Cultural Capability in Day-to-Day Work

    Aims:

    • To understand culture and develop communication and business skills
    • To be able to use diversity as a resource for building bridges and creating synergies
    • To avoid, recognize and resolve any misunderstandings

     

    Elements:

    • Understanding culture and cross-cultural issues
    • Getting to know the central parameters of culture
    • Identifying and avoiding obstacles in communication across cultures
    • Recognizing differences in: attitude to time, communication and listening behaviour, relationship building, values, behaviours
    • Style and etiquette: dos and don´ts in cross-cultural cooperation
    • Using opportunities: how to overcome stumbling blocks and challenges

     

    Your Consultants

    Dr. Miriam Morgan, Annette Förster-Krechberger

  • Cross-Cultural Skills for Teachers and Managers in Kindergartens

    Cultural diversity in our kindergartens and schools is increasing all the time against a background of demographic change – and this poses new challenges for educational staff.

    They are expected to work in partnership with parents and satisfy the needs of each and every child in spite of their different cultural backgrounds. To succeed in meeting these important challenges, a fundamental understanding of cross-cultural issues is required.

     

    Aims:

    • To increase sensitivity towards other cultures
    • To recognize the resources and needs of families with different cultural backgrounds
    • To improve your work with parents

     

    Elements:

    • Perception of myself and others: Discover how your own culture influences your behavior and thinking and how this reveals itself to people from other cultures
    • Discover and understand different ideas of how children are cared for and educated in various cultures
    • Communication: how can cross-cultural understanding be successful?
    • Building bridges: How can an educational partnership with migrant parents and profitable integration of different cultures work successfully?

     

    Your Coach

    Dr. Miriam Morgan

  • Cross-Cultural Skills in Health Care

    “The presence of other people is the best mirror for allowing us to recognize our own selves.” (Johann Wolfgang von Goethe)

    Globalization and migration make the world where we live and work increasingly multi-cultural.  Patients and doctors come from a variety of countries and health care teams are becoming more and more international. Experience shows that contact between people from different cultures is not without its challenges. Especially in hospital, where having to deal with existential questions, good communication and the ability to bridge cultural barriers are crucial skills. So basic intercultural understanding is essential as a basis for success..

     

    Aims:

    • To increase cultural sensitivity and our ability to act cross-culturally
    • To optimize communication and cooperation in day-to-day hospital routine

     

    Elements:

    • Feelings of “foreignness” – how do they develop in cooperation with care personnel, patients and close relatives?
    • Self-awareness and awareness of others: what is my cultural identity and how does it affect my interaction with people from different cultures?
    • Cross-cultural communication: how can we understand each other successfully?
    • Building bridges: How can we develop productive interaction with each other?

     

    Ihre Consultants

    Annette Förster-Krechberger, Dr. Miriam Morgan

  • Cross-Cultural Capability in a Multi-National Society

    Aims:

    • To become fit for living and acting in a culturally sensitive way within the multi-national society
    • To develop cross-cultural skills and capabilities without developing stereotypes

     

    Elements:

    • How does culture influence every day living and cooperation?
    • What  role do stereotypes and experiences of discrimination play?
    • How to recognize cultural differences and profit from diversity
    • Building bridges and supporting effective integration

     

    Your Coach

    Dr. Miriam Morgan

  • Cross-Cultural Cooperation in Multi-National Teams

    Fit for working in international contexts

     

    In times of globalization the number of international cooperation projects is steadily increasing. Interacting with different cultures is a normal part of day-to-day business. At the same time this diversity confronts all parties in the project with specific challenges. As a result, the ability to master intercultural situations professionally is becoming an essential skill in addition to any professional expertise.

    Are we prepared for dealing with those clashes between different approaches to work?

     

    Aims:

    • To increase sensitivity for the peculiarities of multi-national teams and lay the foundations for this cooperation to become a model for success
    • To develop international leadership skills in such a way, that your capacity to act is effective in various (critical) project situations
    • To enable participants to operate confidently in their professional role within a context of diversity and negotiate an all-over accepted mode of cooperation

     

    Your Consultants

    Dr. Miriam Morgan, Annette Förster-Krechberger

     

Binational

  • Cross-Cultural-Cooperation Germany - France

    The French do things differently – the Germans too! When German and French people work together.

     

    Intercultural coaching & organizational development in German and French cooperation. Available on a business, team and individual level.

     

    Aims:

    To enable skilled leadership when businesses merge or are founded from scratch, in strategic cooperation projects, preparing employees to work abroad, client-supplier relationship management, etc.

     

    Elements:

    • Recognizing cultural differences in business practices, being able to clearly define these and to use them to build synergies.
    • Developing and honing your intercultural skills
    • Dealing with challenges and crisis
    • Recognizing and activating untapped potential
    • Optimizing internal and external processes and increasing performance

     

    Product design:

    Phase 1: Situation analysis and goal definition

    Phase 2: On the job mentoring for your specific cooperation project

    Phase 3: Ensuring long-term success and proactively driving further developments

     

    Methods:

    Consulting, coaching, project and process mentoring, training, mediation, follow-up, evaluation

     

    Your Consultants:

    Roland Blass, Annette Förster-Krechberger

     

  • Cross-Cultural-Cooperation Germany - USA

    Aims:

    • Familiarization with American (working) culture
    • Seeing our own culture from an American point of view
    • Recognizing and avoiding any potential obstacles in cross-cultural cooperation
    • Taking opportunities – overcoming any stumbling blocks and challenges

     

    Elements:

    • How do they live in the US? What does an American person’s everyday work look like?
    • Seeing our own culture from an American point of view
    • Developing an awareness of responsibility structures and their consequences
    • How are decisions made? How are they documented?
    • What is important in a negotiation environment? - negotiation “etiquette”
    • Greeting, moderation, seating arrangements, dealing with hierarchies, …
    • Communication and presentation characteristics
    • Understanding and being understood, avoiding potential misunderstandings
    • Recognizing specific similarities and differences in approaches to work and project management

     

    Methods:

    Theory stimuli, interactive case study work, role simulations, theme-based workshops etc. Work on topical issues and case examples from seminar participants’ day-to-day work

     

    Your Coach:

    Michael P. Sommer

  • Cross-Cultural-Cooperation Germany - Japan

    Aims:

    • Familiarization with Japanese (working) culture
    • Seeing our own culture from an Japanese point of view
    • Recognizing and avoiding any potential obstacles in cross-cultural cooperation
    • Taking opportunities – overcoming any stumbling blocks and challenges

     

    Elements:

    • How do they live in the Japan? What does an Japanese person’s everyday work look like?
    • Seeing our own culture from an Japanese point of view
    • Developing an awareness of responsibility structures and their consequences
    • How are decisions made? How are they documented?
    • What is important in a negotiation environment? - negotiation “etiquette”
    • Greeting, moderation, seating arrangements, dealing with hierarchies, …
    • Communication and presentation characteristics
    • Understanding and being understood, avoiding potential misunderstandings
    • Recognizing specific similarities and differences in approaches to work and project management

     

    Methods:

    Theory stimuli, interactive case study work, role simulations, theme-based workshops etc. Work on topical issues and case examples from seminar participants’ day-to-day work

     

    Your Coach:

    Daniela Johne-Yamamoto

     

  • Typically German!? Living and Working in Germany

    Moving to another country to study or to work is both exciting and challenging at the same time.

    When you come to Germany you are not only confronted with a new language. Depending on where you come from  you may even be facing totally different climate conditions, infrastructure and approaches to life.  Even if you come from a neighboring or western country you will observe strange approaches in building relationships, doing business, conducting negotiations, managing people, applying for jobs or dealing with rules and regulations etc.

    That causes a variety of emotions during the cultural adjustment process - from euphoria to irritation and rejection - before becoming familiar and understanding contradictory aspects of a foreign culture.

    This course is your pilot to help you find your way through the “jungle” of intercultural traps and will help you feel comfortable with German  idiosyncrasies.

     

    Possible Elements and Aims

    Depending on the specific needs and questions of the participants, this course will provide essential information on how to understand German thinking and behavior, as well as how to work successfully in the German economy.

     

    Your Consultants

    Annette Förster-Krechberger, Miriam Morgan

     

  • Specific Subjects and Additional Target Cultures

    PERSPECTIV cooperates with trainers and coaches specializing in a broad variety of target cultures around the world. All of our partners are intensively linked with this culture and hold an academic degree in Intercultural Training/Coaching from Interculture (Jena University).

     

    If you are interested in learning more we would be pleased to answer your questions by phone or e-mail.

 

Perspectiv

Sonnenbergstr. 24

70184 Stuttgart

 

Tel.: + 49 711 2486 2442

 

E-Mail: mail(at)perspectiv.info